Georgia Forestry Commission Georgia Forestry Commission
Customer Service Evaluation Entry
Wednesday, March 10, 2010
Georgia Forestry Commission
2009 Customer Service Agency of the Year
County of Service
Date of Service
Please select the appropriate rating in each category.
(5 = Excellent; 4 = Above Average; 3 = Average; 2 = Below Average; 1 = Poor)
Program Provided Timely
Response
(Faster)
High Low
Employee
Courtesy
(Friendlier)
High Low
Accessible
(Easier)


High Low
Employee's
Skill and
Knowledge
High Low
Helpful
Service


High Low
Burn Permits
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
Wildfire
Suppression
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
Installation of
FireBreaks
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
Prescribed
Burning
Assistance
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
Forest
Management
Assistance
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
Education
Activity
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
Seedling
Sales
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
Rural Fire
Defense
Assistance
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
Other
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
5 4 3 2 1 na
Service Provided by: Forester Chief Ranger Ranger Other
Comments:
Your Contact Information: (Optional)
Name
Address
City
State
Zip
Phone
Email
Thank you for completing this evaluation! If you have any questions or comments contact: Rick Hatten at 478-751-3500 or rhatten@gfc.state.ga.us